Terms and Conditions

Effective Date: January 8, 2025

Welcome to Primasonali! These Terms and Conditions (“Terms”) govern your use of our website https://primasonali.com and the purchase of home decor items from our online store. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or make a purchase.

1. Acceptance of Terms

By using the Primasonali website and placing an order, you agree to these Terms and Conditions. We reserve the right to modify or update these Terms at any time, and such changes will be posted on this page. Any changes will be effective immediately upon posting. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

2. Product Information

  • Product Descriptions:
    We make every effort to provide accurate descriptions, images, and specifications of our products. However, we cannot guarantee that the products you receive will match the exact colors, sizes, or specifications shown on your screen due to variations in monitor settings or product updates. All descriptions, pricing, and availability are subject to change without prior notice.

  • Product Availability:
    All items on the website are subject to availability. In the event that an item is out of stock or unavailable, we will notify you as soon as possible and offer a suitable alternative or issue a refund.

3. Ordering and Payment

  • Placing an Order:
    To place an order, you must add the desired products to your shopping cart, proceed to checkout, and provide the necessary payment and shipping details. After completing the checkout process, you will receive an order confirmation email acknowledging that we have received your order. This confirmation does not constitute acceptance of your order; acceptance occurs when we process and ship the order.

  • Order Modifications and Cancellations:
    If you wish to modify or cancel your order, please contact us as soon as possible at info@primasonali.com. We will make every effort to accommodate your request, but once an order has been processed and shipped, modifications or cancellations cannot be made.

  • Payment:
    We accept various payment methods, including credit/debit cards and third-party payment services. All transactions are processed securely, and we will only charge your payment method when the order is shipped. By submitting payment details, you represent that you are authorized to use the payment method provided.

4. Shipping and Delivery

  • Shipping Options:
    We offer various shipping methods based on your location and the items in your order. Shipping costs and delivery times will be displayed at checkout. Shipping fees are non-refundable.

  • Delivery Timeframes:
    Delivery times are estimates and may vary depending on your location, weather conditions, and other factors beyond our control. While we strive to meet the expected delivery timeframe, we do not guarantee specific delivery dates.

  • Order Tracking:
    Once your order has shipped, we will send you a shipping confirmation email with tracking details. You can use the tracking number to check the status of your delivery.

5. Returns and Refunds

  • Return Policy:
    Please refer to our Return Policy for detailed information on how to return items, including eligibility, conditions, and timeframes. If your return is accepted, we will issue a refund or store credit, depending on your preference and the return reason.

  • Refunds:
    Refunds will be issued to the original payment method used at the time of purchase. Processing time for refunds may vary depending on the payment provider. Please allow several business days for the refund to appear on your statement.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

7. Intellectual Property

All content on the Primasonali website, including text, images, logos, graphics, and designs, is the property of Primasonali or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Primasonali is not liable for any damages, losses, or expenses arising from your use of the website or purchase of products, including but not limited to indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the products you purchased.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law principles. Any disputes will be resolved in the competent courts of Indiana.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us using the following details: